Information systems,inter-functional collaboration and innovation in Taiwanese high-tech manufacturing firms |
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Authors: | Panagiotis Ganotakis Wan-Lin Hsieh James H Love |
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Institution: | 1. Birmingham Business School , Birmingham University , Edgbaston Park Road, Birmingham B15 2TY , UK p.ganotakis@bham.ac.uk;3. Aston Business School , Nelson Building, Birmingham B4 7ET , UK |
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Abstract: | This article investigates whether (1) cross-functional integration within a firm and the use of information systems (IS) that support information sharing with external parties can enhance integration across the supply chain and wider networks and (2) whether collaboration with customers, suppliers and other external parties leads to increased supply chain performance in terms of new product development and introduction of new processes. Data from a high-quality survey carried out in Taiwan in 2009 were used, and appropriate econometric models were applied. Results show that the adoption of IS that enhance information sharing is vital not only for the effective communication with suppliers and with wider network members, but their adoption also has a direct effect across a firm's innovative effort. Cross-functional integration appears to matter only for the introduction of an innovative process. Collaboration with customers and suppliers affected a product's design and its overall features and functionality, respectively. |
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Keywords: | information sharing supply chain integration cross-functional collaboration supply chain performance |
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