Reverse logistics drivers: empirical evidence from a case study in an emerging economy

Academic and corporate interest in reverse logistics (RL) has risen considerably in recent years. In this context, the objective of this study was to identify the drivers that enable RL practice in an emerging economy. Firstly, international peer-reviewed publications on RL were used to develop a RL environment framework representing the main RL internal and external influences. Secondly, a case-based research was conducted in a large manufacturing company located in Southern Brazil. The results indicated that the most cited driver in the RL literature, the government and legislation, was not a main influence on the studied company. Environmental legislation is still limited in the country and struggles to provide incentives to increase materials recycling. An economic factor related to materials value recovery was also found to drive the backward flow. Finally, knowledge of the RL driving forces may support industries to better implement and manage reverse flows and to bridge the gap between existing and future solutions for reverse supply chains.