Judicious order acceptance and order release in make-to-order manufacturing systems

This paper explores a two-stage input control system for fixed capacity make-to-order manufacturing systems (with heavy job tardiness penalties), that selectively accepts incoming orders and holds the accepted ones in a pre-shop queue prior to releasing them to the shop floor. Single-stage input control systems that only allow orders to be delayed in a pre-shop queue (i.e. they do not allow some orders to be rejected) have been previously investigated and found to negatively impact overall due-date performance. The hypothesis motivating this research is that judiciously rejecting a subset of incoming orders can prevent the order release queue from being overloaded when a surge of demand occurs. The input control system is evaluated via experiments using a discrete-event simulation model of a fixed capacity manufacturing system. The experiments reported here suggest that holding orders in the pre-shop queue does not improve due date performance, and that judiciously rejecting orders on its own is a viable alternative mechanism of input control that can deliver improved performance.