和谐消费环境中的企业社会责任

企业社会责任关系到和谐消费环境。在和谐消费环境中,每个企业作为一个企业公民,应承担严格遵守法律、奉行商业道德等多方面的社会责任。保证产品的质量和安全性,竞争和交易过程的公平合理,诚实宣传和向消费者提供充足资讯,建立完善的客户服务体系和投诉处理机制。尊重消费者的人格权和个人隐私,产品符合可持续发展要求,建立平等、负责、廉洁的企业文化以及尊重传统文化和维护社会的公序良俗,这8项准则将有助于企业践行其社会责任。

Social Responsibilities of Corporation in Harmonious Consuming Environment

In the harmonious consuming environment, every corporation, as a corporation citizen, should take the social responsibility of strictly obeying the law, sticking to business moralities and so on. In this article, the author proposed eight principles for the corporations to take their social responsibilities.