如何培养高校办公室工作人员的沟通技巧

成功并非取决于我们多努力工作，也不在于我们有多少学问，而是在于我们沟通能力的好坏与否。本文从高等学校办公室工作人员与学校领导、同事、学生三类人群的沟通方面出发，阐述了如何克服沟通障碍，掌握沟通技巧，以及在工作中运用这些技巧提高工作效率，提升工作人员素质。

University office work in communication skills

The most important reason of success is not how much knowledge you learned but how to communicate with people.There are three types of communication that higher educational school office staffs will face to,such as communicating with a boss,colleagues and students.Therefore,this article describes how to overcome communication disorders;how to become more skillful in communication skills and how to use these techniques to raise the efficiency and promote staff quality.