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Who killed change management?
Authors:Mark Hughes
Institution:Brighton Business School (CROME), University of Brighton, Mithras House, Lewes Road, Brighton BN2 4AT, UK
Abstract:A story is told here of an investigation into change management's apparent death, provoked by the dubious business novel Who Killed Change Blanchard, K., J. Britt, P. Zigarmi, and J. Hoekstra. 2009. Who Killed Change? Solving the Mystery of Leading People Through Change. London: Harper Collins Publishers]. The story is told over eight chapters inviting you to investigate competing explanations for the death of change management using the structure of the story arc: stasis, trigger, quest, surprise, critical choice, climax, reversal and resolution. An annoying voice (sometimes interior monologue and at other times dialogue) of another reader keen to inform and frame your understanding of the status of change management remains ever present. The case is solved with the story's resolution providing insights into advantages of investigating over literature reviewing, the problematic/masculine nature of murder metaphors, the academic potential of story arcs and the mystery which characterises organizational change.
Keywords:storytelling  novels  change management  organizational change  consultancy
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