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Dissemination as success: Local emergency management communication practices
Authors:Shari R Veil  Robert S Littlefield  Katherine E Rowan  
Institution:aGaylord College of Journalism and Mass Communication, University of Oklahoma, 395 West Lindsey, Norman, OK 73019, United States;bDepartment of Communication #2310, North Dakota State University, Box 6050, Fargo, ND 58108, United States;cDepartment of Communication, MS 3D6, George Mason University, 4400 University Drive, Fairfax, VA 22030, United States
Abstract:Local emergency managers are charged by the U.S. Department of Homeland Security to increase the number of community members with emergency plans and kits. This outcome remains unrealized in part based upon in-depth interviews with 37 emergency managers in eight states revealing that emergency managers conceptualize communication as dissemination rather than as a process of research and evaluation. This study calls for local emergency managers to conduct outcome evaluations of risk communication campaigns to increase public participation.
Keywords:Crisis communication  Risk communication  Emergency management  Evaluation
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