A dual signal model of pride displays in organizations |
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Affiliation: | 1. Pennsylvania State University, 140 Moore Building, Department of Psychology, University Park, PA 16803, United States of America;2. Georgia State University, 1031 J. Mack Robinson College of Business, Atlanta, GA 30303, United States of America;3. Sun Yat-Sen University, Department of Management, Lingnan (University) College, Guangzhou, Guangdong Province 510275, China;1. Monash Business School, Monash University, Melbourne, VIC 3145, Australia;2. Griffith Business School, Griffith University, Brisbane, QLD 4111, Australia;3. UQ Business School, The University of Queensland, Brisbane, QLD 4072, Australia |
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Abstract: | Pride is often felt in the work context, but should it be shown to others? Pride displays communicate one’s own success and status, but can show a lack of interpersonal sensitivity. This double-edged nature of pride is not fully understood in organizational contexts; we do not know under what conditions pride displays are beneficial, or detrimental, to career advancement, team dynamics, and leader influence. In this article we integrate signaling theory with sensory habituation and sensitization concepts to develop a new contextualized model of pride at work. Specifically, we propose that pride displays are signals for two primary social judgments that have important implications for organizations: competence and warmth. We make the case that, while pride display under conditions of information asymmetry (lack of information about the sender) signals competence, repeated displays hasten habituation to that signal and instead foster sensitization to a (low) interpersonal warmth signal. Furthermore, additional characteristics of the sender, receiver and audience determine the signaling of these two social judgments from pride. This model advances theory by contextualizing the social function of pride, and suggests new research directions for emotion regulation, impression management, and the rise and fall in social hierarchies, with implications for newcomers, teamwork, and leadership in today’s workplace. |
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Keywords: | Pride Emotion regulation Emotions at work Social signals Social perceptions Social-functional emotions Signaling theory |
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