| 价值流——企业构建质量管理体系的基础 |
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| 引用本文： | 张晓玲,何轶雯. 价值流——企业构建质量管理体系的基础[J]. 东南大学学报(哲学社会科学版), 2002, 4(4): 28-31 |
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| 作者姓名： | 张晓玲 何轶雯 |
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| 作者单位： | 1. 东南大学,经济管理学院,江苏,南京,210096
2. 南京大学,商学院,江苏,南京,210093 |
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| 摘 要： | 价值流是指从开始到结束的一组活动 ,它以特定的顾客为中心 ,追求顾客满意。价值流是企业进行有效管理、取得竞争优势的基础。企业有效运用 ISO 90 0 0 :2 0 0 0标准的核心理念是以顾客为中心和持续改进。传统企业价值流的再建有其必要性和可能性 ,企业应在价值流的基础上建立质量管理体系
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| 关 键 词： | 价值流 价值流再建 质量管理体系 ISO9000:2000标准 |
| 文章编号： | 1671-511X(2002)04-0028-04 |
| 修稿时间： | 2001-07-30 |
Value stream--the basis of establishing enterprise''''s quality management system |
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| ZHANG Xiao ling ,HE Yi wen. Value stream--the basis of establishing enterprise''''s quality management system[J]. Journal of Southeast University(Philosophy and Social Science ), 2002, 4(4): 28-31 |
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| Authors: | ZHANG Xiao ling HE Yi wen |
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| Affiliation: | ZHANG Xiao ling 1,HE Yi wen 2 |
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| Abstract: | Value stream refers to a set of activities from the beginning to the end,which involves specific customers and focuses on customer satisfaction.Value stream is the basis of effective enterprise management and competition advantage.The core idea of using ISO 9000:2000 is the customer focus and the continual improvement.It is both necessary and possible for the traditional enterprises to re build value stream on which they should establish their quality management system. |
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| Keywords: | Value stream value stream re building quality management system ISO9000:2000 |
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