Strategic control of factory automation

This article identifies strategic control as an unexpected difficulty in implementing the ‘factory of the future’ and as a major stumbling block to firms in their automation efforts. The concept of strategic control is discussed and an example is given. The results of a study in this area are then described and used to explain how managers have unknowingly relinquished control of the manufacturing operation. The article concludes with advice for managers in setting up strategic control systems in their firms that will facilitate rather than hinder the progress of factory automation.