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A computational algorithm for the loss probability in the M/G/1+PH queue
Authors:Yoshiaki Inoue  Tetsuya Takine
Institution:Department of Information and Communications Technology, Graduate School of Engineering, Osaka University, Suita, Japan
Abstract:This article develops a computational algorithm for the loss probability in the stationary M/G/1 queue with impatient customers whose impatience times follow a phase-type distribution (M/G/1+PH). The algorithm outputs the loss probability, along with an upper-bound of its numerical error due to truncation, and it is readily applicable to the M/D/1+PH, M/PH/1+PH, and M/Pareto/1+PH queues.
Keywords:Error bound  impatient customers  loss probability  M/G/1 queue  phase-type impatience times
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