Development and Validation of an Organizational Competency Scale (OCS) for Elder Civic Engagement Programs: A Pilot Study

Abstract

This pilot study developed and validated an organizational competency scale (OCS) for elder civic engagement programs. The OCS was used to comprehensively measure the organizational competencies at the micro, mezzo, and macro levels. Thirty-two formal organizations in the State of Texas participated in this study. Based on the factor analyses of data collected from these organizations, the original 31-item OCS was reduced to a 28-item, seven-factor scale. The derived factors were client discovery with support, client-centered planning and management, client assessment and training, integration of diverse groups, promotion of adaptation between groups, integration of resources to address the structural constraints, and promotion of social recognition and social justice. Findings from the reliability tests and hierarchical regression analysis supported the reliability and criterion-related validity of the OCS. As a reliable and valid tool, the OCS can be used by formal organizations to evaluate the current competencies, identify areas for improvement, and find future directions for organizational development. It can also serve as practice guidelines to help organizational practitioners integrate available resources within the multi-level systems to better engage older participants. To further test the stability of the OCS and evaluate the overall fit of the structural model, additional research is needed.