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A Preliminary Laboratory Evaluation: Effects of Consequence Quality and Ratio-Schedule Arrangements on Staff Performance
Authors:Ashley Tudor  Tracy Argueta  Adam Brewer  Byron Wine
Institution:1. School of Behavior Analysis, Florida Institute of Technology , Melbourne, Florida, USA;2. Department of Psychology, University of Florida , Gainesville, Florida, USA;3. Department of Education and Educational Psychology, Western Connecticut State University , Danbury, Connecticut, USA;4. School of Behavior Analysis, Florida Institute of Technology , Melbourne, Florida, USA;5. The Faison Center , Richmond, Virginia, USA
Abstract:ABSTRACT

Supplementary, contingent pay arrangements can result in improved employee productivity and increased job satisfaction. We examined the effects of four stimulus delivery arrangements on performance in a computer-based task in a simulated work context. Three participants entered hypothetical client data onto a Microsoft Excel® invoice and earned gift-cards for task completion according to the following conditions: (a) fixed-ratio/high-preference stimuli (FR/HiP), (b) variable-ratio/high-preference stimuli (VR/HiP), (c) fixed-ratio/varied stimuli (FR/Var), and (d) variable-ratio/varied stimuli (VR/Var). For two of three participants varied reinforcers produced similar levels of responding to high-preference stimuli regardless of schedule type, whereas varied reinforcers did not support responding for the third participant. All participants preferred working under conditions of access to high-preference reinforcers. Results are discussed in light of creating efficient performance improvement plans in organizational settings.
Keywords:Human operant  pay for performance  ratio schedule  staff
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