Information systems and managerial decision making

The role of an information system is to support managerial decision processes. Some of these processes can be completely specified in advance and, as long as the specification remains acceptable to management, resolution can be done automatically, within the framework of the information system. However, in other cases, managers are involved in all stages of the decision process, which cannot be completely specified in advance. The task of the information system in these cases is to provide information to the managers engaged in making the decisions. This paper considers these problems from the point of view of the information system designer and makes recommendations about design and implementation.