| Abstract: | The simplistic assumption that technological advancement will result in social change is prevalent amongst the mass media, academic communities and government bodies alike. Whether fuelled by a utopian or dystopian vision, predictions of immense social change brought about by technological developments surround us. Central to these visions is information, which many perceive as being imbued with revolutionary potential. However, the author argues that much of the rhetoric and hyperbole surrounding these deterministic predictions bears little relationship to the technology as used, and there is a pressing need for descriptive and empirical work. This paper provides an empirical study of the nature and usage of the internet in a variety of organizational settings. The findings show that the technology, as a popular example of technological advancement resulting in social change, has the propensity to confirm both utopian and dystopian outcomes, albeit in relation to a variety of social factors. Whilst these visions are often presented as a mutually exclusive paring, the study shows that they both express a partial truth. More often than not, the consequences of internet usage are situated at some point along a continuum from utopia to dystopia; it is useful for some people for some of the time, for some particular purpose. |
