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Manpower Utilization before and after Differential Deployment of Manpower in Jerusalem Welfare Offices
Authors:JAFFE   ELIEZER
Abstract:Summary This article describes patterns of manpower utilization in Jerusalemmunicipal welfare offices before and after reorganization ofthe Welfare Department whereby the functions of eligibilitydetermination and provision of income maintenance grants wereseparated out from the tasks of family caseworkers and givento special non-professional administrative units.The time studycarried out after ‘separation’ showed a more rationaluse of professional staff time, where a worker's education wasbetter correlated with bis tasks and significantly more professionaltime was devoted to individual counselling and inter-agencybrokerage on behalf of welfare clients. Mention is made of theneed for experimentation with innovative uses of welfare officestaff based on changing conceptions of welfare systems
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