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清理门户还是共渡难关?
引用本文:魏江,杨佳铭,杨升曦.清理门户还是共渡难关?[J].浙江大学学报(人文社会科学版),2021,51(4):60-74.
作者姓名:魏江  杨佳铭  杨升曦
基金项目:国家自然科学基金重大项目(72091310,72091312);国家自然科学基金重点项目(71732008)
摘    要:作为独立经营的企业个体或平台社区的领导者,平台企业的策略选择往往需要在企业逻辑和社区逻辑中取得平衡,尤其是在面对道德合法性威胁时,平台企业需要在维持企业生存和保全集体利益中做出选择,以最大限度地降低企业的合法化成本,维持其最初的道德合法性。从合法性评价的受众视角出发,平台企业并非总是会面临同样类型的道德合法性威胁。在面临以业务层面为主导的道德合法性威胁时,平台企业会着重面向需求方开展实质工作与意义工作,强化网络效应。此时,平台企业作为社区领导者,遵循社区逻辑来保证供方群体生存。而在面临以架构层面为主导的道德合法性威胁时,平台企业则需要面向供给方开展实质工作,辅之以面向需求方的意义工作,弱化网络效应。此时,平台企业作为企业个体,遵循企业逻辑来维持平台企业的生存。

关 键 词:平台企业  道德合法性威胁  制度逻辑  合法性管理  
收稿时间:2020-11-20

Clean up the Portal or Tide over the Difficulties? — A Research on the Threat of Moral Legitimacy and the Legalization Strategy of Platform Enterprises
Wei Jiang,Yang Jiaming,Yang Shengxi.Clean up the Portal or Tide over the Difficulties? — A Research on the Threat of Moral Legitimacy and the Legalization Strategy of Platform Enterprises[J].Journal of Zhejiang University(Humanities and Social Sciences),2021,51(4):60-74.
Authors:Wei Jiang  Yang Jiaming  Yang Shengxi
Abstract:Platform enterprises established by relying on digital technology have strong resource allocation and resource mobilization capabilities. By setting up the interface of multilateral interaction, platform enterprises have promoted the trading activities that did not exist or could not be completed, brought new vitality to the market, and quickly established moral legitimacy. However, at the same time, because most of the platform enterprises start from the emerging fields where the regulation is vague and the organizational form has not yet solidified, and the Chinese government often adopts an “inclusive and prudent” attitude towards enterprise innovation behavior, some platform enterprises violate their original “pro-social” value proposition in the process of business expansion and their behaviors are alienated, facing the threat of moral legitimacy. How should platform enterprises deal with the threat of moral legitimacy to maintain their initial legitimacy? Most of the existing researches focus on the process of “platform enterprises crossing the initial legal threshold”. However, the subsequent legitimacy management of platform enterprises is also worthy of attention. The reasons are as follows: First, due to the unique bilateral structure and network effect characteristics of platform enterprises, the platform has gathered a large number of products and service resources in different regions and many fields, and the maintenance cost of the legitimacy of platform enterprises is higher. Second, the embedding of digital technologies such as algorithms has caused many problems of lack of new social responsibility in the development process of platform enterprises. At the same time, those moral problems that have not been solved in traditional economic activities will be further amplified under the platform situation, and the hidden danger of moral legitimacy threat will be greater. Third, due to the existence of network effect, the ability of platform enterprises to resist the threat of legitimacy may be weaker. The negative attitude of the unilateral group of supply/demand will spread rapidly through the network effect, which will cause the whole platform to face the survival crisis rapidly.Based on this, through a comparative analysis of two typical platform enterprises, Pinduoduo and Xiaohongshu with the threat of moral legitimacy, this paper depicts a unique legitimacy management process of platform enterprises. This study depicts a heterogeneity of moral legitimacy threat from the audience perspective of legitimacy evaluation and puts forward a moral legitimacy threat on the business level and a moral legitimacy threat on the architecture level, thus responding to the appeal of scholars to pay attention to the institutional environment of platform enterprises. Subsequently, this paper closely follows the unique bilateral structure and network effect characteristics of platform enterprises, explores the legalization strategy choice and its internal mechanism of platform enterprises in the face of different moral legitimacy threats, and extracts important research propositions. Specifically, on the basis of distinguishing different threats of moral legitimacy, this paper proposes that platform enterprises can adopt asymmetric legalization strategies for suppliers and demanders with the help of network effect, thus reducing the legalization cost of enterprises. Finally, this paper pays attention to the internal conflicts between the dual roles of platform enterprises in their choice of legalization strategies. Therefore, based on the previous analysis framework of “situation characteristics-strategy choice” and the logic of “threat type-role positioning-strategy implementation”, this paper proposes that platform enterprises will follow different institutional logics under different threats to choose development ideas of platform enterprises, and identify the logic behind platform enterprises’ strategy choice, thus enriching the analysis framework of platform enterprises’ strategy choice. These findings contribute to the relevant literature of platform strategy and legitimacy management, and have certain practical guiding significance for new platform enterprises in managing legitimacy in business expansion.
Keywords:platform enterprises  moral legitimacy threat  institutional logic  legitimacy management  
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