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A quantitative review of crisis communication research in public relations from 1991 to 2009 |
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| Authors: | Elizabeth Johnson Avery Ruthann Weaver Lariscy Sora Kim Tatjana Hocke |
| Affiliation: | 1. Public Relations, The University of Tennessee, 476 Communications Building, Knoxville, TN 37996, United States;2. The University of Georgia, Athens, GA, United States;3. DePaul University, Chicago, IL, United States;4. The University of Tennessee, Knoxville, TN, United States |
| Abstract: | |
| Keywords: | Public relations Crisis communication Situational crisis communication theory Image restoration theory |
| 本文献已被 ScienceDirect 等数据库收录！ | |