Distinguishing how elite newspapers and A-list blogs cover crises: Insights for managing crises online |
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| Authors: | Brooke Fisher Liu |
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| Institution: | Department of Communication, University of Maryland, 2130 Skinner Building, College Park, MD 20742-7635, United States |
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| Abstract: | Through a content analysis of 887 blog posts and online newspaper articles about five political crises, this study helps crisis managers negotiate the blogosphere by answering a fundamental question: How, if at all, do blogs and newspapers cover crises differently? Significantly, the study extends existing knowledge by examining both structural and content attributes that distinguish how blogs and newspapers cover crises. |
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| Keywords: | Crisis communication Social media |
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