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Sensemaking in sensory deprived settings: The role of non-verbal auditory cues for emergency assessment |
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| Authors: | Martin Svensson Markus Hällgren |
| Affiliation: | 1. Blekinge Institute of Technology, Umeå School of Business and Economics, Umeå University, Sweden;2. Umeå School of Business and Economics, Umeå University, Sweden |
| Abstract: | |
| Keywords: | Call center Emergency Emotion Materiality Sensemaking |
| 本文献已被 ScienceDirect 等数据库收录！ | |