Wissensvermittlung in Beratungsprozessen

In the science of counseling there nearly has been no theoretical reflection on the phenomena of how knowledge effects the orderliness, structure and sequential patterns of interaction in counseling. In the scientific field of educational analysis, increasing attention has been given to the debates of knowledge societies and knowledge management. In the present discussions many concepts of ??knowledge?? are based on a cognitive model using terms like ??content?? and ??data??. In contrast to this theoretical view, a knowledge based framework to research micro-processes of guidance and counseling is developed. The method of qualitative Conversation Analysis, based on ethnomethodological principles, is used to establish an interpretive account of the interactional process in a counseling context. Based on this analysis, a model with four dimensions is developed identifying different action formations which illustrate not only ideal but also problematic aspects of career guidance and counseling.