面向新时代的企业社会工作:实践困境与发展思考

协助员工及其家庭应对工作与生活的风险、提升员工职业生涯质量、增进员工的工作福利和职业福祉、维护劳动关系的公平正义是企业社会工作的基本使命。但当前企业社会工作发展面临实践困境。面向新时代的企业社会工作，应通过提供专业服务，参与解决广大劳动者对美好生活的需要与发展不平衡、不充分的矛盾，认真思考新时代中国工业化由数量规模型向质量效益型、劳动密集型向技术密集型转型带来的工作世界中劳动关系、职业福利内涵和人们的职业价值观的深刻变化对企业社会工作提出的新挑战、新要求，在不断探索发展工作世界人们社会福利的实务中，以理论研究为基础，发展基于中国本土实践的企业社会工作理论体系、知识体系和话语体系。

Social Work of Enterprises in New Times: Practical Dilemma and Development Thinking

The basic missions of enterprise social work are to assist employees and their families to cope with the risks of work and life, improve the quality of their work, promote their work welfare and professional well-being, and safeguard the fairness and justice of labor relations. However, the development of enterprise social work is facing practical difficulties currently. Enterprise social work facing the new times covers the following aspects: providing professional services, participating in solving the contradictions between the needs of workers for a better life and the unbalanced and insufficient development, thinking seriously about the new challenges and requirements for enterprise social work brought about by the profound changes in labor relations, occupational welfare connotation and people’s occupational values resulted from the transformation of China’s industrialization from quantity and scale to quality and efficiency and from labor-intensive to technology-intensive, and developing theoretical, knowledge and discourse systems of enterprise social work based on China’s local practice of continuously exploring and developing people’s social welfare in the working world on the basis of theoretical research.