Streaming Film: How to Serve Our Users

Streaming video is an integral part of the curriculum for many academic courses. While faculty may have used DVDs in the classroom, the increase in online course instruction and the expectations of students comfortable with using streaming video in their personal lives has led to instructors making more requests of librarians to supply films—both instructional and feature—through streaming. Staff at the University Libraries of the University of North Carolina at Greensboro (UNCG) responded to this need as they worked across departments to create efficient workflows, worked with distributors and conducted a pilot project to learn more about the current streaming film environment, established policies, offered technical support, and shared information with faculty by a variety of means.