| 海恩法则在旅行社危机管理中的应用研究 |
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| 引用本文： | 游庆军.海恩法则在旅行社危机管理中的应用研究[J].辽宁医学院学报(社会科学版),2010(4):19-21. |
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| 作者姓名： | 游庆军 |
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| 作者单位： | 盘锦职业技术学院,辽宁盘锦124010 |
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| 摘 要： | 在细分旅游危机种类的基础上,从提高危机防范意识、构建旅行社日常危机管理体系、成立旅行社危机管理部门以及实施举措等方面来研究＂海恩法则＂在旅行社危机管理中的应用。
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| 关 键 词： | 海恩法则 旅行社 危机管理 |
Hain Rules in the Travel Agency Crisis Management |
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| You Qingjun.Hain Rules in the Travel Agency Crisis Management[J].Journal of Liaoning Medical College:Social Science Edition,2010(4):19-21. |
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| Authors: | You Qingjun |
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| Institution: | You Qingjun(Panjin Vocational and Technology College,Panjin Liaoning,124010) |
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| Abstract: | This paper studied the application of the Hain Rules in the travel agency crisis management on the basis of crisis types,and pointed that we should research from the following aspects,the awareness of crisis prevention,daily crisis management system and department building. |
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| Keywords: | Hain Rules travel agency crisis management |
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