Der Change Explorer — ein Instrumentarium zur Exploration und Beratung von Veränderungen in Organisationen

The Change Explorer is a multimethod tool for the evaluation of and improvement in the change management process. It has been developed based on an integrative systemic change management theory. The contribution describes the theoretical background and different modules, like the interview with card and structure analysis techniques, questionnaires, and results workshop, performed with the key persons involved in the changes. Flexible application possibilities, high practice acceptance and typical results are shown by three project examples. The first is a scientific research study on changes at the police; the second is an applied evaluation and improvement project of the change management at all important changes of a group of companies, and the third is an explorative study of change management in bicultural teams. The tool promotes common self-reflection under consideration of the different perspectives of the key persons involved. This allows developing improvements in the change management in a workshop of the interview partners, better supported by common experience. Important is here particularly the recording of concrete qualitative information on evaluation criteria and success factors by the interviews besides the assessment of quantitative data.