物联网环境下企业组织管理特征、问题与方法

随着物联网、人工智能、智慧城市等万物互联的智能时代来临，在上世纪大规模生产背景下及其之后互联网背景下产生的传统管理学理论，面临着新的挑战，为此，本文以物流行业为应用对象，提出物联网环境下企业组织管理新问题和方法。首先分析了物联网系统和环境的基本特征，然后从结构、流程、行为和宏观环境四个方面，分析了企业在物联网系统、技术和物联网环境下企业组织所具有的特征和性能。基于这些分析，从组织的结构、流程、行为和运作四个方面，提出了物联网环境下企业组织管理研究的科学问题和新的研究方法。为物联网环境或智能环境下企业组织管理研究提供了思路并指出了发展方向。

Features,Issues and Methods of Enterprise Organizational Management under Internet of Things

With the coming of the era of interconnect of all things and the era of intelligence, including Internet of Things (IoT), Artificial Intelligence and Smart City, the traditional management theory produced in the context of the mass production and internet in the last century is facing new challenges. For this reason, the new problems and methods of enterprise organizational management under IoT are proposed by taking the logistics industry as the application domain. The basic features of IoT system and environment are analyzed. The features and performances of enterprise organization under IoT are then induced from the perspectives of structure, work flow, behavior and macro environment. On the basis of these works, the academic issues of enterprise organizational management under IoT are extracted in four areas, i.e., organizational structure, work flow, organizational behavior, and operational management. The prospective methodology is given accordingly. The technical routes are provided and the development direction for academic research on enterprise organizational management under IoT or smart environment is pointed out.