Social media processes in disasters: Implications of emergent technology use |
| |
| Institution: | 1. Department of Journalism and Sociology, University of Texas at Austin, United States;2. Department of Intermedia Arts, University of Maine at Orono, United States;1. Spatial Sciences Institute, University of Southern California, United States;2. Department of Geography, Kent State University, OH, United States;1. Urban Resilience.AI Lab, Zachry Department of Civil and Environmental Engineering, Texas A&M University, College Station, TX, USA;2. Department of Construction Science and Organizational Leadership, Purdue University Northwest, Hammond, IN, USA;1. Department of Computer Applications, Hindustan University, Chennai 603103, India;2. Department of Electronics and Communication Engineering, Hindustan University, Chennai 603103, India;3. Department of Electrical and Computer Engineering, San Francisco State University, 1600 Holloway Avenue, San Francisco, CA 94132, USA;1. Stockholm School of Economics, Sweden;2. University of Edinburgh, UK;3. Södertörn University, Sweden;1. University of North Texas, Denton, TX, 76201, USA;2. Pennsylvania State University, University Park, PA, 16801, USA |
| |
| Abstract: | This article seeks to extend social science scholarship on social media technology use during disruptive events. Though social media's role in times of crisis has been previously studied, much of this work tends to focus on first-responders and relief organizations. However, social media use during disasters tends to be decentralized and this organizational structure can promote different types of messages to top-down information systems. Using 142,786 geo-tagged tweets collected before and after Hurricane Sandy's US landfall as a case study, this article seeks to explore shifts in social media behavior during disruptive events and highlights that though Sandy disrupted routine life within Twitter, users responded to the disaster by employing humor, sharing photos, and checking into locations. We conclude that social media use during disruptive events is complex and understanding these nuanced behaviors is important across the social sciences. |
| |
| Keywords: | Social media Disruptive events Hashtags Humor Routines Communication |
| 本文献已被 ScienceDirect 等数据库收录！ |
|
