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In the shade of a forest status,reputation, and ambiguity in an online microcredit market
Institution:1. Department of Mechanics, Mathematics, and Management — Politecnico di Bari, Italy;2. SPRU— Science and Technology Policy Research, University of Sussex, Falmer, Brighton BN1 9SL, UK;1. The University of Melbourne, Melbourne School of Psychological Sciences, Redmond Barry Building, 3010 Parkville, Australia;2. Harvard Business School, MA, 02163, USA;3. Harvard University, MA, 02163, USA;1. Warren Alpert Medical School, Brown University, Providence, RI;2. Minimally Invasive Urology Institute, The Miriam Hospital, Providence, RI
Abstract:Scholars have long recognized status and reputation as pervasive forces reproducing comparative advantage in social and economic systems. Yet, due in part to methodological challenges, relatively few studies have examined how status and reputation interact. We use data from an online market for peer-to-peer lending to study independent and joint effects of status and reputation on borrowers’ success at obtaining loans. First, we find a positive main effect of status, even when reputational signals are reliable and abundant. Second, we find that status matters the most for borrowers with moderate (rather than high or low) reputations, suggesting a curvilinear effect of status x reputation on loans. These results support the idea that status matters not only under conditions of too little information that creates information asymmetry, as typically assumed, but also under conditions of abundant information and too many choices that creates ambiguity about how to evaluate candidates.
Keywords:Status  Reputation  Ambiguity  Peer-to-peer market
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