流程型组织结构的设计及其有序度的模拟计算

客户需求的多样化和个性化导致了企业的生存环境的巨大变化，传统的职能型组织结构很难适应时代的需要，企业需要新的思维来解决问题。流程型组织结构越来越受到更多的学者和企业的关注。分析了传统职能型组织结构存在的问题，依据VSM理论设计了流程型组织结构，并用熵理论对组织结构的有序度进行了模拟计算。最后通过HT宽带企业的案例研究，对流程型与职能型组织结构进行了比较分析，结果表明，流程型组织结构比职能型组织结构信息传递快、失真少、效率高。

The Design of Process-oriented Organizational Structure and Its Simulation Computing of the Degree of Order

Business environment is undergoing tremendous changes because of diversification and personalization of customers needs, and it is hard for the traditional function-oriented organization to satisfy these demands, therefore it requires new ideas to deal with the problem. Process-oriented organization has drawn the attention of more and more scholars and companies. In this paper, VSM (viable systems model) was used to design the process-oriented organization, and entropy theory was also employed for simulation computing of the degree of order of the organization structure. At last, process-oriented organization and function-oriented organization were compared based on the case study of HT broadband company. The result shows that information can be transferred faster, less distortion and more efficient in process-oriented organization.