Welfare‐to‐Work Services: A Person‐Centered Perspective

Services designed to assist job seekers to leave public assistance and gain employment are well established throughout the U.S. Many of these programs are created and delivered by professionals of higher socioeconomic class backgrounds, but many program participants are of lower social class status. This situation can create “cross‐class” difficulties in the design and delivery of effective job‐search services. The author argues that using a person‐centered perspective, with the deliberate inclusion of genuineness and empathy in all phases of programming, may neutralize cross‐class variables and increase the effectiveness of interventions. Examples from programs emphasizing person‐centered concepts are offered.