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Examining Direct Service Worker Turnover in Three Long-Term Care Industries in Ohio
Authors:Farida K Ejaz  Ashley M Bukach  Nicole Dawson  Robert Gitter  Katherine S Judge
Institution:1. Senior Research Scientist II, Margaret Blenkner Research Institute, Benjamin Rose Institute on Aging (MBRI), Cleveland, Ohio, USAfejaz@benrose.org;3. Research Assistant, Margaret Blenkner Research Institute, Benjamin Rose Institute on Aging (MBRI), Cleveland, Ohio, USA;4. PhD Candidate, Cleveland State University, Cleveland, Ohio, USA;5. University of Akron, Akron, Ohio, USA;6. Doctoral Student Intern, Margaret Blenkner Research Institute, Benjamin Rose Institute on Aging (MBRI), Cleveland, Ohio, USA;7. Professor of Economics, Ohio Wesleyan University, Delaware, Ohio, USA;8. Associate Professor, Cleveland State University, Cleveland, Ohio, USA;9. Adjunct Senior Research Scientist, Margaret Blenkner Research Institute, Benjamin Rose Institute on Aging (MBRI), Cleveland, Ohio, USA
Abstract:This is the first study to examine direct service worker turnover and its predictors across three provider types: nursing homes, home health agencies, and providers of services for the developmentally disabled. Stratified random sampling procedures were used to select provider types across five geographic regions in Ohio. Data were collected from administrative staff. Findings indicated that annual direct service worker turnover did not significantly vary by provider type (mean = 33%). Predictors of turnover related to job burnout, negative social support, and region. Policymakers can promote practices to lower direct service worker turnover such as addressing burnout and increasing support.
Keywords:home health agencies  nursing homes  providers of services for developmentally disabled populations
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