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支持员工知识深层建构的饭店虚拟学习团队组建及运行
引用本文:霍生平,郑赤建.支持员工知识深层建构的饭店虚拟学习团队组建及运行[J].湘潭大学学报,2011,35(6):117-121.
作者姓名:霍生平  郑赤建
作者单位:湘潭大学旅游管理学院;
基金项目:湖南省科技计划一般项目"基于信息化条件下旅游人力资源优化配置研究"
摘    要:虚拟学习团队为饭店提升员工知识建构层次创造条件,同时也面临知识建构低层次的凝滞局面。结合饭店内部各方面特点,以实践共同体、知识社会网络结构、凝聚子群内关系性质、知识链为组织载体,设计其虚拟学习团队的成员结构。同时,加强饭店信息技术建设、员工技能培训、员工知识供给激励、学习环境虚实结合、团队角色管理,搭建虚拟学习团队的运行平台,从而促进团队内知识建构螺旋上升。

关 键 词:知识建构  虚拟学习团队  实践共同体  知识社会网络  知识链

On the Formation and Run Virtual Learning Team to Support Employee Knowledge Construction Deeply in Hotel
HUO Sheng-ping,ZHENG Chi-jian.On the Formation and Run Virtual Learning Team to Support Employee Knowledge Construction Deeply in Hotel[J].Journal Of XIANGTAN University:Philosophy And Social Sciences,2011,35(6):117-121.
Authors:HUO Sheng-ping  ZHENG Chi-jian
Institution:HUO Sheng-ping,ZHENG Chi-jian(Tourism Management Institute of Xiangtan University,Xiangtan,Hunan 411105,China)
Abstract:Though virtual learning team promote the level of employee knowledge construction in hotel,their knowledge construction stay in the low level.It can be designed that the structure of virtual learning team should combine with feature of hotel,which based on practice community,network structure of knowledge social,nature of cohesion sub-groups and knowledge chain.In order to build the platform of knowledge construction and achieve the spiral raise of knowledge in virtual learning team,it is high time that str...
Keywords:knowledge construction  virtual learning team  practice community  knowledge social network  knowledge chain  
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