Knowledge management for sustainability in operations |
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| Authors: | Gabriela Citlalli López-Torres Gonzalo Maldonado-Guzmán Vikas Kumar Luis Rocha-Lona Anass Cherrafi |
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| Institution: | 1. Centro de Ciencias Económicas y Administrativas, Universidad Autónoma de Aguascalientes, Aguascalientes, México;2. Bristol Business School, University of the West of England, Bristol, UK;3. Instituto Politecnico Nacional, ESCA Santo Tomas, México City, México;4. Faculty of Science and Technology of Marrakech, Cadi Ayyad University, Marrakech, Morocco |
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| Abstract: | AbstractThe purpose of this paper is to examine the effect of Knowledge Management (KM) as a platform to enable sustainability in firms’ operations and to provide recommendations for managers to integrate sustainable operations into their business strategies. The urgency to create and implement sustainable operations is also argued. The conceptual framework is based on the hypothesis that KM contributes to the achievement of more suitable operations. To test this hypothesis, a model of structural equations was developed with data collected from 345 SMEs. Empirical evidence supported the hypothesis, indicating that KM represents an important alternative to implementing sustainability. The results suggest that managers need to implent KM, as they will enable a better understanding and awareness regarding the global dangerous impacts from unsustainable operations mainly focused on sales and cost reduction. For this reason, this research provides evidence that KM offers an alternative impulse on the quest for more sustainable operations. |
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| Keywords: | Knowledge management sustainability sustainable operations innovation |
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