| Abstract: | The analytical hierarchy process (AHP) is used to systematically examine the relative appropriateness of contending expert system building approaches—algorithmic programming languages, symbolic programming languages, expert system shells, and knowledge engineering environments based upon characteristics of application domains and development environments. Two expert system projects, Back Expert, and R&D Expert, illustrate the value of this methodology. Domain and development environment characteristics identified in the AHP approach are then used to construct rule-based and Lotus 1-2-3 expert systems for selecting the right expert system building approach. |
