Making work matter: Satisfied detectives and dissatisfied campus police

Dirty work is part of all occupations. A comparison of two low-status occupations — detectives and campus police — revealed that workers in some occupations can surmount the tarnished image that goes along with dirty work, while others cannot. The detectives, but not the campus police, found ways to make their work matter. The former created a valued core identity, found an appreciative audience, and built collegiality. The constraints of campus police work kept the campus police from using the same strategies, and left them feeling that all their work was dirty. Under certain conditions, workers can redefine the core of a bad job into meaningful work.Order of authorship is alphabetical. Support for this research was provided in part by a grant from the University Research Council of the University of North Carolina at Chapel Hill. An earlier version of the paper was presented at the annual meeting of the Southern Sociological Society, Norfolk, Virginia, 1989. We thank Howard Aldrich, Howard Becker, Carl Klockars, Richard Simpson, Donna K. Darden, and Charles Watson for their comments on earlier drafts.