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Learning web analytics: A tool for strategic communication
Authors:Michael L Kent  Bryan J Carr  Rebekah A Husted  Rebeca A Pop
Institution:University of Oklahoma, Gaylord College of JMC, 395 W. Lindsey, Norman, OK 73019–4201, United States
Abstract:This essay discusses the usefulness of analytical software for public relations and communication professionals. Using data from four organizations (academic, professional, governmental, and activist), the authors unpack web analytic tools and their potential for improving the strategic communication skills of students.
Keywords:Public relations  Pedagogy  Google Analytics  New technology  Internet
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