Further Validation and Extension of the Quality-of-Life/Community-Healthcare Model and Measures

This paper extends and further validates thequality-of-life/community-healthcare model andmeasures developed by Rahtz and Sirgy (2000).The quality of life (QOL) model is based on thetheoretical notion that community residents'satisfaction with healthcare services available withintheir community affects community quality oflife and life satisfaction. This study extends themodel and, in keeping with past research,posits that the bottom-up spillover from communityQOL to life satisfaction is greater for thoseindividuals with low personal health satisfaction,lower income, and old age. Data were collectedfrom 1094 community residents in the East-Coast area of the United States. The resultsprovide good support of the new model.Managerial implications and applications forthe new model are discussed.