Data-Informed Ebook Discovery: An Analytical Approach to the User Experience

ABSTRACT

This article reports on an effort to better understand the discoverability of ebook collections at the University of North Carolina at Chapel Hill (UNC-CH). Library staff analyzed titles in nine ebook packages across disciplines and conducted a two-pronged analysis of how discoverable titles in these collections were, both in Summon Discovery Service and the online catalog, and the quality of what could be discovered about the ebooks with these tools. This study revealed that discoverability of ebooks is not equal across collections, and some collections require more work to make them discoverable in Summon and the catalog. Finally, the majority of titles were discovered in Summon, but the catalog still seems to be a better discovery engine for these ebooks.