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Predicting job satisfaction of mental health peer support workers (PSWs)
Authors:Laurene Clossey PhD  LCSW  Phyllis Solomon PhD  Chin Hu PhD  James Gillen MEd  CPS  Miranda Zinn
Institution:1. Social Work, East Stroudsburg University, East Stroudsburg, Pennsylvania, USAlclossey@po-box.esu.edu;3. Social Policy &4. Practice, Center for Public Health Initiatives, Ortner Center, Philadelphia, Pennsylvania, USA;5. Sociology, East Stroudsburg University, East Stroudsburg, Pennsylvania, USA;6. Independent Consultant, James Gillen, Bethlehem, Pennsylvania, USA;7. Marywood School of Social Work, Miranda Zinn, Social Work, Scranton Pennsylvania, USA
Abstract:ABSTRACT

The Mental Health Recovery Model is an empowering service philosophy which has been transforming the field of mental health. An important service approach to actualizing this model is hiring peer support workers (PSWs) who are peers advanced in recovery and employed to assist other peers in their recovery process. This study reports on factors hypothesized to affect PSW job satisfaction. Using multiple regression analyses, organizational culture and relationship with peers predicted 29% of job satisfaction. Based on these findings, suggestions are offered to assist social work administrators in effectively integrating and supporting PSWs in the workplace.
Keywords:Mental health peer support workers  workplace integration  mental health recovery
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