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Social work online: a recognition of experiences and practices in Italy
Authors:Roberta Teresa Di Rosa  Gaspare Musso  Marilena Dellavalle  Gaetano Gucciardo
Institution:1. Department of Cultures and Society, University of Palermo, Palermo, Italyrobertateresa.dirosa@unipa.it;3. Department of Cultures, Politics and Society, University of Turin, Turin, Italy;4. Department of Cultures and Society, University of Palermo, Palermo, Italy
Abstract:ABSTRACT

‘The Internet is the fabric or our lives’ Castells, M. (2001). The Internet Galaxy: Reflections on the Internet, Business, and Society. Oxford: Oxford University Press, p. 1] – but which are the weaves that nowadays connect Italian social workers into such a fabric? Herein we aim at answering this question through a survey of on-line resources, nodes and practices of e-Social Work in Italy. We shall be discussing ICT impact on the Italian context, and the utilization of ICT by Italian social workers, in order to build up the internal and external factors that determine the current utilization levels of these emerging tools within the professional community. A review of the major on-line social work portals will identify their key features and peculiarities and aim to provide an overview of the substance and current on-line functions of Italian social work, with a summing-up of criticalities and opportunities that might prompt reflection on possible future developments.
Keywords:E-social work  ICT  Italy  technology  critical perspectives
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