| Abstract: | Abstract The purpose of this study was to explore the utilization of corporate management functions, such as planning, organizing, coordinating, motivating, advocating, and monitoring and evaluating, by social work care managers. Method: The sample included 122 care managers in 13 urban hospital settings. Each care manager chose two completed cases, one judged by them to be a good and one a poor case. They then completed an open-ended questionnaire about each case. Results: Content analyses indicated that themost frequently utilized goals and interventions were traditional corporate management functions. Logistic regression analyses indicated that the presence versus absence of 5 management outcome variables (planning, organizing, coordinating the interdisciplinary team, coordinating hospital and community resources, and advocacy), taken together as a scale, correctly predicted 89.1% pre-designated good cases, and 83.8% poor cases. Conclusion: Successful social work cases required the use of corporate management functions. |
