Correlates of satisfaction with performance appraisal feedback |
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Authors: | I M Jawahar |
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Institution: | (1) Illinois State University, 61790 Normal, IL |
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Abstract: | The relative lack of research on employees’ reactions to performance appraisal feedback is the primary impetus for this study
which advances this important, but neglected, research area by investigating potential predictors and consequences of satisfaction
with appraisal feedback. Survey responses from 112 employees were matched with their performance ratings from two different
appraisal periods to test specific hypotheses. Results indicate that satisfaction with rater and previous performance ratings
influence employees’ satisfaction with appraisal feedback. Satisfaction with appraisal feedback was positively related to
job satisfaction and organizational commitment and negatively related to turnover intentions. Supervisory status moderated
the relationship between satisfaction with appraisal feedback and subsequent performance such that the relationship existed
only for supervisory employees who, in addition to receiving feedback about their own performance, also provided feedback
to their subordinates. Implications of results for researchers and practitioners are discussed. |
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Keywords: | |
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