| 浅谈读者满意 |
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| 引用本文： | 田素兰.浅谈读者满意[J].河南教育学院学报(哲学社会科学版),2005,24(3):123-124. |
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| 作者姓名： | 田素兰 |
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| 作者单位： | 河南教育学院,图书馆,河南,郑州,450014 |
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| 摘 要： | 读者满意是评价图书馆工作的惟一标准。为此,要为读者创造优美的环境,加强文献资源建设,提高读者服务工作质量,认真处理好读者意见,提高读者满意水平。
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| 关 键 词： | 读者满意 环境 文献资源建设 读者服务 |
| 文章编号： | 1006-2920(2005)03-0123-02 |
| 修稿时间： | 2005年3月6日 |
On Readers' Satisfaction |
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| TIAN Su-lan.On Readers'''' Satisfaction[J].Journal of Henan Education Institute(Philosophy and Social Science Edition),2005,24(3):123-124. |
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| Authors: | TIAN Su-lan |
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| Abstract: | Readers' satisfaction is the only criterion of the library works. Therefore, we must create a beautiful condition for readers, strengthen the construction of document resources, increase the quality of the readers' service works, and deal with advice from the readers for advancing the level of satisfaction by readers. |
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| Keywords: | readers' satisfaction environment construction of document resources readers' service |
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