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Exploring patterns of employee psychosocial outcomes among child welfare workers
Institution:1. The University of Mississippi, Department of Social Work, United States;2. University of Southern California, School of Social Work, United States;3. The University of Texas at Arlington, School of Social Work, United States;1. Rutgers University School of Social Work, United States;2. Erna and Brad Butler Institute for Families, University of Denver, United States;1. Graduate School of Social Welfare, Sungkyunkwan University, Seoul, Republic of Korea;2. Department of Social Work and Social Policy, La Trobe University, Australia;3. Senior Social Workers Union, Korean Association of Social Workers, Republic of Korea;1. Department of Child Welfare, Chung-Ang University, 84, Heukseok-ro, Dongjak-gu, Seoul 156-756, Republic of Korea;2. Department of Social Work, California State University Fullerton, 800 North State College Blvd. EC-207, Fullerton, CA 92834-6868, United States;1. Department of Pediatrics, University of South Florida, 880 6th Street South, Suite 460, Box 7523, St. Petersburg, FL 33701, USA;2. School of Social Work, University of South Florida, 13301 Bruce B. Downs Blvd., MHC 1400, Tampa, FL, 33612-3807, USA
Abstract:Child welfare workers continue to suffer from increased levels of job stress and burnout, often resulting in an intention to leave. Although the literature on these psychosocial employee outcomes is extensive, much of it is limited in that it has failed to determine if variability exists across these constructs in a way that can be systematically categorized. This cross sectional exploratory study utilized a statewide purposive sample of respondents (N = 209) from a public child welfare organization in a Northeastern state. Two complementary cluster methods and discriminant function analysis were used to determine if subtypes of job stress, burnout, well-being, job satisfaction and intent to leave exist among public child welfare workers. Since the results yielded three different clusters of workers, an Analysis of Variance was used to identify significant group differences, while Scheffé post hoc tests were examined to determine which groups differed. Findings show that the all three clusters significantly vary from one another in terms of the adverse employee psychosocial outcomes. Our findings suggest that child welfare workers represent a heterogeneous group with dissimilar psychosocial needs. To meet those employee needs and maximize their work output, child welfare administrators should make a concerted effort to better understand the unique needs of this strained workforce.
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