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服务企业国际竞争力:影响因素与提升对策
引用本文:夏晴.服务企业国际竞争力:影响因素与提升对策[J].浙江树人大学学报,2006,6(1):45-48.
作者姓名:夏晴
作者单位:浙江树人大学,中国服务经济研究中心,浙江,杭州,310015
基金项目:浙江省高等学校青年教师资助计划
摘    要:鉴于服务产品不同于实体商品的诸多特点,影响服务企业竞争力的因素与制造企业不同。本文从国内外服务管理与服务企业竞争力理论出发,分析了服务企业国际竞争力的内涵及影响因素,探讨构建和提升中国服务企业国际竞争力的对策措施。

关 键 词:服务  服务企业  国际竞争力  影响因素
文章编号:1671-2714(2006)01-0045-04
收稿时间:2005-12-28
修稿时间:2005-12-28

International Competitive Power of Service Enterprise: Influence Factor and Promotion Countermeasure
XIA Qing.International Competitive Power of Service Enterprise: Influence Factor and Promotion Countermeasure[J].Journal of Zhejiang Shuren University,2006,6(1):45-48.
Authors:XIA Qing
Institution:China Center for Service Economic Research of Zhejiaag Shuren University, Hangzhou, Zhejiang, 310015, China
Abstract:In view of the fact that many different characteristics existing between service production and physical commodity,there are many different influence factors of competitive power between service enterprise and manufacture enterprise.The article proceeds from the domestic and foreign theories of service management and competitive power of service enterprise,analyses the connotation and influence factors of international competitive power of service enterprise,and discusses how to construct and promote the international competitive power of China's service enterprises.
Keywords:service  service enterprise  international competitive power  influence factor
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