冲突理论视阈下的网络群体事件探析

网络群体事件从冲突的成因看，是冲突主体在社会进程中安全感的剥离，信任感的丧失和受挫感的增强使然。从冲突的类型看，主要存在现实性和非现实性冲突。从冲突的性质看，这种冲突具有积极和消极两面。从；中突的应对看，第一，无论对于现实性冲突和非现实性7中突都应积极响应。第二，媒体应扩大正面舆论的宣传面，秉着客观、公平的理念进行舆论监督和舆论引导。第三，政府应从韧性管治的角度，强调司法调解，并秉着公开透明、公正的原则处理冲突，以此重建信任关系。、

A Study on Network Group Events from the Conflict Theory Perspective

The causes of the conflict of network group events are the sense of stripped security, the loss of trust and the enhanced sense of frustration of conflict main body in the social process. It is mainly shown as reality conflict and non-reality conflict, which have both positive and negative sides. The response of the conflict should be to respond active- ly both to the reality conflict and non-reality conflict. The media should enhance the positive publicity and the government should emnhasize judicial mediation and solve the conflict based on openness and fairness principles to rebuild trust.