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Quality assurance
Authors:D D Latreille  M J Roth  J A Burgoyne
Institution:Ann Arbor Veterans Administration Medical Center, Alcohol Rehabilitation Unit, Michigan 48105.
Abstract:The QA process is recommended to anyone seeking to upgrade patient care delivery. It clarifies theories and gives substance to progressive ideas being considered for adoption. Certainly it tends to prevent premature and ill-conceived presentations. When an action is instituted, QA provides the framework that can be used to facilitate the change. As an afterthought, but as a welcome benefit, QA can foster teamwork and camaraderie among staff who assist in problem solving or bringing an idea to fruition.
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