When practice and policy collide: Child welfare workers' perceptions of investigation processes |
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Authors: | Shawna J. Lee Joanne L. Sobeck Valentina Djelaj Elizabeth Agius |
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Affiliation: | 1. University of Michigan, Ann Arbor, School of Social Work & Research Center for Group Dynamics, 1080 South University Avenue, Ann Arbor, MI 48109, United States;2. Wayne State University, School of Social Work, 4756 Cass Avenue, Detroit, MI 48202, United States;3. Wayne State University, School of Medicine, 4201 Saint Antoine, UHC 6-E, Detroit, MI 48201, United States |
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Abstract: | This qualitative study examines variability in practices surrounding Child Protective Services (CPS) investigations regarding the allegations of child maltreatment. Working under the auspices of a community-research collaboration with Department of Human Services officials, university researchers conducted a series of focus groups with CPS caseworkers in a state that was under court-ordered consent decree to improve child welfare investigations. Focus groups with caseworkers sought to better understand caseworkers' common investigative practices and their perceptions of best practices in conducting child welfare investigations. Two main areas were noted for improvement: (1) the need for ongoing training of CPS workers, particularly at the stage of initial intake of the allegations of maltreatment, and cross-training of police and hospital staff who regularly work with CPS, and (2) implementation of an improved risk assessment tool. These recommendations are discussed in detail. |
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Keywords: | CPS, Child Protective Services DHS, Department of Human Services SDM, Structured Decision Making |
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