The retention of public child welfare workers: The roles of professional organizational culture and coping strategies |
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Authors: | Joohee Lee Michael Forster |
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Institution: | a School of Social Work, The University of Southern Mississippi, United Statesb College of Health, The University of Southern Mississippi, United States |
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Abstract: | The purpose of the current study was to investigate how professional organizational culture and coping strategies (control coping and avoidance coping) related to workers' intentions to remain employed in child welfare. With a sample of 234 frontline workers employed in Department of Human Services-Division of Family and Children Services (DHS-DFCS) offices in a state in the Southeastern region of the U.S., the current study tested a model in which coping strategies mediate the relationship between professional organizational culture and workers' intentions to remain employed in child welfare. Structural equation modeling was used to test the proposed model. Results revealed that professional organizational culture and control coping were significantly and positively related to workers' intentions to remain employed in child welfare. In addition, control coping mediated the relationship between professional organizational culture and worker retention. On the other hand, a significant relationship between avoidance coping and workers' intentions to remain employed in child welfare was not found. Implications of the findings for practice and recommendations for future research are discussed. |
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Keywords: | Public child welfare Professional organizational culture Control coping Avoidance coping Retention |
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