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Whatever it takes: Leaders' perceptions of abusive supervision instrumentality
Authors:Trevor Watkins  Ryan Fehr  Wei He
Institution:1. Department of Management and Organization, Foster School of Business, University of Washington, United States of America;2. Department of Human Resource Management, School of Business, Nanjing University, China
Abstract:In this paper we examine how leaders' perceptions of the instrumental benefits of abusive supervision shape their tendencies to abuse their employees. We posit that leaders who believe abuse has a positive impact on employee performance will engage in more abusive supervision than their peers, with downstream implications for employees' counterproductive work behaviors. Furthermore, we position leader empathic concern as a boundary condition, whereby empathic concern mitigates the effects of leaders' perceptions of abusive supervision's instrumentality. Data from two studies employing both experimental and field survey designs offer convergent support for our hypotheses. Overall, our findings challenge the prevailing view that abusive supervision is primarily motivated by a desire to aggress, instead demonstrating that leaders sometimes abuse their employees in the pursuit of more pro-organizational goals.
Keywords:Abusive supervision  Instrumentality  Counterproductive behavior  Empathy
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